Privacy Notice
Last Updated: June 12, 2026
1. Introduction
We are committed to protecting your privacy and safeguarding your personal information. This Privacy Notice explains how the Midwest Orthodontic Associates Ltd. and its subsidiary and affiliated entities (collectively, "Midwest Orthodontic Associates Ltd.," "Neugrin.com," "we," "us" or "our") collect, use, store, and protect your information. This Privacy Notice does not apply to websites that do not display or link to this notice or that have their own privacy notices or to information we may collect from you or about you in other ways, including through emails you may send to us.
2. Information We Collect
We may collect name, address, email, phone number, health information necessary for treatment,
insurance information, and appointment details.
For each visitor to our website, where reasonably possible, our web server automatically recognizes only the user’s internet protocol (IP) address, but not the email address.
We collect information such as the internet protocol (IP) address of visitors to our website, aggregate information on what pages users access or visit, user-specific information on what pages users access or visit, and information volunteered by users. We also may collect the email addresses of those who communicate with us via email.
With respect to other websites and servers: Neugrin.com contains links to other websites. We have no control over and take no responsibility for the privacy practices or content of those sites.
When users choose to make payments via credit cards, they do so on the website of a third party service provider. We do not store or reuse credit card information unless you have given us your credit card information directly and authorized us to do so.
3. How We Use Your Information
The information we collect via our website may be used and disclosed to improve the content of Neugrin.com and advance the Midwest Orthodontic Associates Ltd.’s mission. For example, Midwest Orthodontic Associates Ltd. may use this information for purposes such as:
- Registering you for, or providing you with, programs and services you have requested
- Providing access to publications
- Responding to your emails or online requests
- Process billing for services rendered
- Sending you information you request
- Sharing with third parties as required by law
With respect to cookies: We use cookies for a number of purposes, including to administer our website and to record session information, such as user-specific information on what pages users access or visit.
With respect to your email address: We generally do not knowingly disclose your e-mail address without your express or implied consent. We will not knowingly give or sell your email address to any unrelated entity outside Midwest Orthodontic Associates Ltd., its service providers, subsidiaries and affiliated entities.
Children's Privacy
We do not knowingly solicit data online from, or market online to children under the age of 13.
4. SMS Messaging & Mobile Information
If you opt in to SMS communications, we may send appointment reminders, scheduling updates,
limited appointment-related information, and review requests.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for assistance.
Your mobile phone number and SMS consent will NOT be shared, sold, rented, or disclosed to third
parties for marketing or promotional purposes.
5. Data Protection
We implement administrative, technical, and physical safeguards to protect your information.
While Midwest Orthodontic Associates Ltd. takes measures to protect your personal information, no security measure or network is entirely secure.
Children's Privacy
We do not knowingly solicit data online from, or market online to children under the age of 13.
6. Information Sharing
We do not sell patient information. Information may be shared only as required by law or to support
healthcare operations.
7. Your Rights
It is important when you wish to exercise your rights that you contact us via any of the means listed in the first section of this Privacy Notice.
If you do not want to receive email, postal mail, telephone calls from us in the future, or if you do not want us to share your contact information in the manner described above, please provide us with your exact name, email and postal addresses, phone and fax numbers. It may take up to four weeks for your opt out to become effective. While we will continue to share information we maintain about you with our service providers, subsidiary and affiliates, and with state and local dental societies, we will take reasonable steps to ensure that any other specific contact information you so identify is removed from lists we share with other organizations.
You may provide consent to additional uses and disclosures; for example, in connection with a product or service offered by the Midwest Orthodontic Associates Ltd., an affiliated entity, or a third party.
You may request access to your information or withdraw SMS consent at any time.
8. Contact Information
You may contact us about this Privacy Notice:
Via postal address:
Midwest Orthodontic Associates Ltd.
5006 N. University St.
Peoria, IL 61614
Via phone: (309) 699-0911
Via email: referrals@neugrin.com
9. Changes, Comments and Questions
If our Privacy Notice changes at some time in the future we will post the revised Privacy Notice to our website to notify you and the changes will be effective on the day that we post the revised privacy notice. The latest version of our Privacy Notice will always be available at Neugrin.com. If you are concerned about how your information may be used, please check back at our website periodically.
We welcome your comments or questions about our Privacy Notice and privacy practices. If you feel that this site is not following its stated policy, please let us know.